Privacy Policy.

Last updated: August 2026

1. Who we are

Elite Bridge Staffing provides non-medical home care coordination, caregiver opportunity intake and staffing request support for families, caregivers and care organizations in Massachusetts. This policy applies to Elite Bridge Staffing websites, website forms, schedule call forms, caregiver application forms, request care forms, request staff forms and related mobile app experiences for caregivers and employers.

2. Information we collect

We may collect information you choose to provide, including name, phone number, email address, city or town, address, ZIP code, care needs, staffing needs, company details, job role information, caregiver experience, certification information, availability, appointment preferences and messages submitted through forms.

For mobile app users, we may collect account profile details, role type, login information, shift preferences, schedule information, clock-in or clock-out records, work status, assignment details, chat messages, device identifiers, app usage events and support requests. If location-based features are enabled, the app may request location access for shift verification, service-area matching, clock-in support or safety-related workflow purposes. Location permissions can be controlled from device settings.

3. How we use information

We use information to respond to inquiries, review care requests, coordinate staffing requests, process caregiver applications, schedule calls, support app login and account access, display relevant shifts or coverage information, improve matching, communicate updates, prevent misuse, maintain records and operate Elite Bridge services.

4. App privacy and permissions

Elite Bridge mobile apps may request permissions such as notifications, location, camera or photo access only when needed for app functions such as shift alerts, clock-in workflows, profile or document upload, support communication or service coordination. We do not use app permissions to sell personal information. Users may disable optional permissions in device settings, though some app features may not work as intended.

5. Communications

By submitting a form or using the app, you authorize Elite Bridge Staffing to contact you by phone, email, text message or app notification about your request, application, account, appointment, shift, staffing need or related service matter. Message frequency may vary. Standard carrier rates may apply for text messages.

6. Email, SMTP and form delivery

Website form submissions are delivered to Elite Bridge Staffing by WordPress email functions and may be routed through a configured SMTP provider for reliability. Emails may include the source page, contact details and request details submitted by the user.

7. Sharing and service providers

We may share information with service providers that help us operate our website, email delivery, hosting, analytics, scheduling, customer relationship tools, mobile app services, care coordination workflows and technical support. We may also share information when necessary to respond to a request, coordinate service, comply with law, protect rights or prevent fraud or misuse.

8. No sale of personal information

Elite Bridge Staffing does not sell personal information. We do not sell caregiver, family, employer or app-user data to data brokers.

9. Data retention

We keep information for as long as needed to respond to requests, manage applications, support accounts, maintain business records, comply with legal obligations and resolve disputes. Retention periods may vary by record type.

10. Security

We use reasonable administrative, technical and organizational safeguards to protect information. No website, app, email system or internet transmission can be guaranteed completely secure, but we work to reduce risk and limit access to information based on business need.

11. Children

Our website and apps are not intended for children to create accounts or submit requests without appropriate parent, guardian or authorized adult involvement.

12. Your choices

You may contact us to request access, correction or deletion of information where legally required and technically feasible. App users can request account and eligible data deletion at /delete-account/. You may also control app permissions, notification settings and certain communication preferences through your device or by contacting us.

13. Changes to this policy

We may update this Privacy Policy as our website, app or services change. The updated policy will be posted on this page with a revised date.

14. Contact

Questions about privacy can be sent to info@elitebridgestaffing.com or by calling (508) 251-9346.